Questions? We have answers.

You can reach us at Support@wisefix.io

Wisefix is focused on Southeast Asia. Headquartered in Jakarta. We currently have experts based in Southeast Asia and North America.

At wisefix.io, once you’ve told us what you’re looking for, we’ll leverage our software and get in touch with the experts who have cropped up in our search. As the experts respond, our friendly Account Management team draw up and send over profiles, along with their availability in your time zone so that you can check who you could be speaking with before we set up any calls. When you’ve given us the heads up, we go ahead and schedule the call for you by sending over relevant dial-in numbers. That’s it! It’s quick and easy and requires no fuss from your end.

Typically a few hours to a day. If the topic is niche, it may take longer.

We use our algorithm for vetting experts and determining their relevance on the topic. If required, you can send a screener of up to 5 questions.

Absolutely. As long as we are aware of this from the beginning, we certainly can set up calls and ask experts to review data for you.

You can reach us at Support@wisefix.io

Wisefix is free to join. We will compensate you for your time and expertise.

You should confer with your employer to confirm that you are permitted to consult through Wisefix. You are solely responsible for determining whether you are permitted to consult given your employment circumstances.

We process all our payments within 5 working days of your call with our client. Once the payment has been processed, you will receive an email from us.

Each expert will receive payment for consulting services in rupiah.

Our clients vary in who they are, and why they may want to talk to an expert. They range from small business owners,startup founders to consultancies. So each call will be slightly different. We try to make sure that the expert knows what is going to be asked on the call, however we also understand that there may be a need for confidentiality on both sides and treat these concerns with the utmost care.

No. Your consultations with Wisefix Clients – and any information you receive in connection with a consultation or an invitation to consult – are strictly confidential. You may not disclose a Client’s identity, the subjects discussed or any information or materials provided to you by a Client. Likewise, you should not share information concerning any surveys that you are provided by Wisefix.

Yes, you are legally bound. Clicking “I Accept” is the legal equivalent of signing a paper contract agreeing to Wisefix’s Terms & Conditions and you will be expected to abide by them fully.

Yes you can, but don't forget to inform us days before the consultation is carried out. Otherwise, your consultation fee will be deducted by 20%.

Have questions that’s not listed here, or anything else that you’d like to know before signing up?

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